Help Center

Website Management

I want to add a page, blog or e-commerce to my website! Is that included in my plan?
Chevron

No, unfortunately we do not include website design services in our Website Concierge plans. Instead, for all plans we offer 20% off page add-on costs.

Costs are based on project needs, determined case-by-case basis.

How many website updates can I submit per Request?
Chevron

You can add up to 3 website updates/tasks per Request.

How Much is Tech Support if I don't have a Website Concierge plan.
Chevron

Technical support starts at $159/hour.

Can I leave a review?
Chevron

We would LOVE THAT!! You can leave a review by visiting HERE.

What are your business hours?
Chevron

HOURS : M-TH | 9:30 AM - 5:00 PM CST
FRI | 10 AM-2 PM CST
CLOSED ON WEEKENDS & HOLIDAYS

What do the plans not include?
Chevron

Our plans do not include design services, page add-ons, custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress, creation of content, or building out a new website, landing page or subdomain.

Is this month to month? Can I cancel?
Chevron

Our Website Concierge subscription requires a 3 or 6 month commitment. You can either pay in full or monthly.

Can I upgrade or downgrade my plan?
Chevron

You can upgrade your plan at any time, but you can only downgrade your plan after 60 days.

How many websites can I have on each hosting plan?
Chevron

We allow one website per hosting plan. For a custom quote please email us at hello@pheelosophy.com.

How do I add you as a collaborator to my website?
Chevron

Learn how to invite us to collaborate HERE and assign the permissions to the role we specify for your package.

Does the Monthly Concierge include Hosting Costs?
Chevron

Yes it does! It includes the Basic Hosting Plan. For a more advance plan please reach out.

Do I have to host with you? Can I just get management?
Chevron

Yes, in order for you to receive the full experience and optimal results, we do require that you host your site through us.

Special cases are at the discretion of the Agency.

FAQs